Ingredients & Nutrition
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Are your products organic?
Absolutely! I prioritize using organic & natural ingredients in all my creations. Each product is thoughtfully crafted to harness the power of nature, offering pure, 100% organic ingredients in every bite or sip.
Are your products vegan?
Yes, all my products are 100% vegan. I am proud to offer a wide range of sweets, snacks & sips that are free from any animal-derived ingredients or by-products.
Are your products suitable for specific diets or people with allergies?
Each product page includes a full list of allergens & dietary notes. All items are naturally plant-based, gluten-free, or dairy-free.
Where do you source your ingredients?
I use ethically sourced, high-quality ingredients whenever possible — from Japanese matcha to raw nuts & fair-trade cacao. Most ingredients come from Udea, the supplier behind the organic supermarket Ekoplaza, ensuring transparency, quality & integrity from the start.
What are the main ingredients used in your products?
Common ingredients include nuts, seeds, coconut, fruit & chocolate — all carefully selected to nourish your body.
What sweeteners do you use?
I keep sweetness natural & minimal — mostly dates or a touch of maple syrup to support the flavors. Some chocolates naturally contain refined sugar, but I never add any additional refined sugar to my recipes.
Storage & Freshness
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How should I store your products?
❄️ Fudge Bars & Creamy Pops: Keep in the freezer.
🧊 Chocolate Bars, Chocolate Bites, Chocolate Cheesecakes, Chocolate Tartlets, Energy Balls, Pesto, Lattes & Brews: Store in the fridge.
🚪 Seed Crackers & Release Caps: Keep in a cool, dry place away from sunlight.
How long do your products stay fresh?
Shelf life varies per product:
❄️ Frozen items: Up to 2 months.
🧊 Chilled items: Up to 2 weeks.
🚪 Shelf-stable items: Up to 2 weeks when kept in a cool, dry place away from sunlight.
Shipping & Delivery
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Do you ship chilled items?
Not yet. I’m currently exploring eco-friendly cool-pack solutions to deliver temperature-sensitive healthy indulgences safely.
Do you ship internationally?
At the moment, I ship within the Netherlands only.
What is your return policy?
Because my products are fresh & perishable, I’m unable to accept returns once an order has been delivered. If there is an issue with your order — such as damage, an error, or a quality concern — don't hesitate to get in touch with me within 24 hours, & I’ll do my best to make it right. For more details, please refer to the Returns Policy on my website.
What if my order arrives damaged or there is an issue with the product?
I apologize for any inconvenience caused by a damaged or defective product. If you receive an item that is damaged or if there’s an issue with your order, please contact me right away. I’ll be happy to help resolve the problem & arrange a replacement or refund when necessary.
Orders & Billing
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How can I pay for my order?
I accept iDEAL, major credits, Apple Pay, & PayPal. Rest assured that your payment information is protected & encrypted for a secure transaction.
Will I receive an invoice?
Yes. An order confirmation & digital receipt are automatically sent to your email once payment is complete.
Can I update or cancel my order?
Orders can be updated or canceled within 24 hours of purchase by contacting me directly. After that window, I begin preparing your healthy indulgences for shipment.
How can I place an order?
Placing an order is quick & easy. Simply browse the online store, select the products you’d like, & add them to your cart. Proceed to checkout to provide your shipping & payment details. Once your order is confirmed, I’ll take care of the rest.
How long will it take to receive my order?
I strive to process & ship orders as quickly as possible. Once your order is placed, please allow 1–2 business days for processing. Shipping times may vary depending on your location & the shipping method selected at checkout. For more details on estimated delivery times, you can check the information on my website or contact me directly with any specific questions.
Can I track my order?
Yes, absolutely! Once your order is shipped, I’ll send you a tracking number via email. You can use it to monitor your package & stay updated on the estimated delivery date. If you have any trouble tracking your order, feel free to reach out to me for assistance.
What if I have questions or need assistance with my order?
I’m here to help! If you have any questions or need support with your order, you can reach me through the contact form, email, or phone. I strive to provide prompt & helpful responses to ensure your shopping experience is smooth & enjoyable.
Gifting
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Do you offer gift wrapping or personalized notes?
Yes! You can add a gift message or request eco-friendly gift wrapping at checkout.